Feedback from xxxxxx
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Site
- Simplicity of navigation
- Design/pleasure of perception
- Ordering process
- Suggestions
- OVERALL MY EXPERIENCE WAS GREAT. I have some minor suggestions for shipping etc.
Customer Support
- Efectiveness
- Attitude
- Suggestions
- Somehow my State was wrong on shipping. I am a software engineer and the site should validate the state and postal code. Very poor coding by the developers. When I mentioned it they said it was fault. The entry was Oklahomka which I would never enter. I was hoping they would say "we will cover it regardless but they didn't" they said I "introduced this problem... I guess it's a difference of cultures, you would never hear that in the US ...BUT the shipment got here! I will give them a 5 on the next shipment as I already have another order and they have been perfect.
Shipping
- Shipping Speed
- Packing
- Suggestions
- Shipping was early which is great. I wish they could do FedEx or UPS as I would be willing to pay for it! PLEASE offer a better shipping method. USPS is horrible in the US. Especially where I live, packages and letters go missing all the time. I get other people's mail and packages. USPS stinks!
Products
- Quality
- Selection
- Suggestions
- It's hard to judge the quality without a lab. So far everything is great. Note: I made some suggestions and criticised the web validation but just look closely at all emails and double check your order before sending money. Honestly this site gets a A++ rating by me! A 10 out of 10 overall.
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