OVERALL MY EXPERIENCE WAS GREAT. I have some minor suggestions for shipping etc.
Customer Support
Efectiveness
Attitude
Suggestions
Somehow my State was wrong on shipping. I am a software engineer and the site should validate the state and postal code. Very poor coding by the developers. When I mentioned it they said it was fault. The entry was Oklahomka which I would never enter. I was hoping they would say "we will cover it regardless but they didn't" they said I "introduced this problem... I guess it's a difference of cultures, you would never hear that in the US ...BUT the shipment got here!
I will give them a 5 on the next shipment as I already have another order and they have been perfect.
Shipping
Shipping Speed
Packing
Suggestions
Shipping was early which is great. I wish they could do FedEx or UPS as I would be willing to pay for it!
PLEASE offer a better shipping method. USPS is horrible in the US. Especially where I live, packages and letters go missing all the time. I get other people's mail and packages. USPS stinks!
Products
Quality
Selection
Shipping Speed
It's hard to judge the quality without a lab. So far everything is great.
Note: I made some suggestions and criticised the web validation but just look closely at all emails and double check your order before sending money.
Honestly this site gets a A++ rating by me! A 10 out of 10 overall.
Suggestions
OVERALL MY EXPERIENCE WAS GREAT. I have some minor suggestions for shipping etc.